From: route@monster.com
Sent: Thursday, December 29, 2016 6:20 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: csr dallas
This resume has been forwarded to
you at the request of Monster User xapeix03
|
|||||||
|
|||||||
|
|
|
||||||
|
||||||
|
OBJECTIVE: |
CSR Professional with 10 years of
experience. Technical knowledge of Windows, Microsoft Office, Mac and iPhone.
As well as knowledge in Fiber/Cable internet and network setups. I have also
been working in Account Management and Data Entry for the past 5 years.
Interested in pursuing a Technical Support/IT Position. |
|
EXPERIENCE: |
2/2011 - Present |
Premier Sales Solutions |
|
|
Industry: |
|||
|
|
|||
|
Provide customer service to
Companies Represented by the Premier Sales Solutions Food Brokerage. |
|||
|
Entered orders and managed a
database of customers, venders, orders, invoices, and pricing.Managed Calls
and E-mails concerning problems with Orders. |
|||
|
10/2008 - 1/2009 |
Volt Telecommunications Group, Inc. |
||
|
Industry: |
|||
|
|
|||
|
Short-Term Contract with volt
working for Apple concerning Technical Support for the Apple Iphone |
|||
|
Took calls concerning software and
hardware issues with the Apple Iphone and worked to best correct these
issues. |
|||
|
3/2008 - 8/2008 |
Kroger |
lewisville, Texas |
|
|
Industry: |
|||
|
|
|||
|
Temporary work in a Kroger Deli.
Was Recognized for Customer Service Accomplishments on multiple occasions. |
|||
|
9/2007 - 1/2008 |
Verizon |
Garland, TX |
|
|
Industry: |
|||
|
|
|||
|
Took calls about technical
problems with Verizon's Fiber Optic Services.Served customers in a timely and
efficient manner. Increased Knowledge in fixing technical problems with Data,
Video, and Voice Services. |
|||
|
6/2005 - 7/2007 |
Convergys |
Lubbock, Texas |
|
|
Industry: |
|||
|
|
|||
|
Helped customers with Technical
Issues with Comcast's High Speed Internet Services. And Later with Comcast's
Voice Service. Went to Seminars on Customer Service and learned alot!!! |
|||
|
EDUCATION: |
8/2002 - 5/2005 |
Coronado High School |
US |
|
|
|||
|
SKILLS: |
Skill Name |
Skill Level |
Customer Service |
Expert |
|
|
INTERESTS & HOBBIES: |
I build, repair, and troubleshoot
computers for a variety of clients. |
|
I perform Digital Graphics,
Website Design and SQL Server Management for my own websites/servers and |
|
|
I have been studying SQL, XML, C#
and LUA scripting languages and I Freelance help with a variety of |
|
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||